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+4553563457
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kundeservice@andcopenhagen.com
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Mon-Fri, 9-16

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Lundsgade 2, 2100 Copenhagen Ø

Lundsgade 2, 2100 Copenhagen Ø

Mon-Fri, 9-16

Personal data policy

PROTECTION OF PERSONAL INFORMATION

Data protection is a high priority, and we want openness and transparency about how we process your personal information.

We have therefore developed a policy for how your personal information is processed and protected.

Who is responsible for your personal information?

Andcopenhagen is responsible for the personal information you provide to us and is responsible for your personal information in accordance with applicable data protection law.

Le Zest ApS

Andcopenhagen.dk

Lundsgade 2, kld 2100 København Ø CVR: 36964863

Who has access to your information?

We never share, sell or exchange your personal information with third parties. Personal information passed on to third parties is used only to serve you.

What valid legal basis is there for use?

For each specific use of personal information that we hold about you, we will inform you whether the collection of your data is based on a legal requirement or to enter into a contractual relationship, and whether it is mandatory to disclose your personal information and possible consequences if you choose it from.

What are your rights?

Right of access:

You have the right to be informed at any time what personal information we have registered about you. Contact Andcopenhagen and we will send your personal information via e-mail.

The right to transfer data:

When we use your personal information electronically, with your consent or under an agreement, you have the right to have a copy of your data sent in a structured and ordinary manner as well as in a machine-readable format. This only applies to the personal information you have given us.

The right to correct data:

You have the right to request that your personal information be corrected if it is incorrect, including the right to make incomplete information complete.

The right to delete data:

You have the right to have the personal information we use deleted at any time, except in the following situations:

* You have an unresolved case with customer service

* You have an open order that has not yet been shipped or only partially shipped

* You have a financial balance with us, regardless of payment method

* You are suspected of having or have misused our services within the last four years

* Your debt has been resold to third parties within the last three years or within one year for deceased customers

* Your credit application has been rejected within the last three months

* If you have made a purchase, we will keep your personal information in connection with your transaction for the sake of the accounting rules

Your right to oppose your use based on legitimate interests:

You have the right to object to the use of your personal information based on our legitimate interests. We will not continue to use your personal information unless we can demonstrate a valid reason for their use, which violates your wishes and rights and / or on the basis of legal requirements.

Your right to oppose direct marketing:

You have the right to oppose direct marketing.

You can opt out of direct marketing in the following ways:

By unsubscribing from the newsletter. Every time you receive a newsletter from us, a clear unsubscribe button is included in the upper left corner. Here you can unsubscribe at any time and then will not be contacted again.

By contacting our customer service.

How can you exercise your rights?

We take data protection very seriously and therefore our customer service staff always handles your inquiries in accordance with the above rights. You can always contact customer service.

Updates to our Privacy Policy:

We may need to update our privacy policy. The latest version of our privacy policy will always be available on our website. We will notify you of any important changes to our privacy policy, such as changes to the reasons why we use your personal information, who is responsible or your rights.

Cookies

A cookie is a term for the fact that a user's behavior on a network is registered with the user himself (on the user's hard drive). In this way, the server (eg a website) at the user's next visit knows who the user is.

At Andcopenhagen, cookies are used for the purpose of optimizing the website and its functionalities and thus making the visit as easy as possible for you.

You always have the option to delete cookies from your computer. It can e.g. is done as follows:

In Internet Explorer, cookies are deleted under the menu "Functions" -> "Internet settings" -> "Delete cookies"

Log statistics

Log statistics are used on Andcopenhagen.com, which means that a statistics system collects information that can give a statistical picture of how many visits

they have had a website where they come from and on which part of the website the customers leave On Andcopenhagen.dk etc.

At Andcopenhagen.dk, log statistics are used for the purpose of optimizing the website and its functionalities.

Your personal information

In order for you to enter into an agreement with us via the website, you must register with the following personal information

- Name
Address
- Email address

Phone number is optional

At Andcopenhagen, we register your personal information for the purpose of being able to deliver the item you have ordered. The personal information is registered with Andcopenhagen.dk and stored for 5 years, after which the information is deleted.

When personal information is collected on Andcopenhagen, we ensure that it is always done by giving your express consent, so that you are informed about exactly what information is collected and why. The data responsible is Founder, Julie Vibe Eilersen.

We store customer information encrypted.
We transmit customer information encrypted.

Information submitted to Andcopenhagen is not passed on or sold in any way to third parties, and we do not register any personally sensitive information.

As registered with Andcopenhagen, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights under the Personal Data Act.

Inquiries in this connection should be directed to Andcopenhagen via e-mail: jve@andcopenhagen.com

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